About Le Creuset membership
- Can I shop without registering as a member?
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It is possible to purchase products without registering as a member. However, by registering as a member, you will be able to take advantage of member-only benefits. You can also purchase products online without having to re-enter your information each time you shop. Please use all means.
Click here to register
- What benefits do I get when I register as a member?
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By registering as a member, you will be able to complete the shopping process smoothly without having to re-enter your name, address, payment information, etc. every time you shop.
Your purchase history is saved on a page exclusively for members, and you can view information on products you have purchased in the past.
You can also shop at discounted member prices.
Furthermore, those who wish to subscribe to our newsletter will be the first to receive information on sales and new products exclusive to members, and will receive a birthday coupon as a gift to celebrate their birthday. - Please tell me how to register as a member.
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You can register from here.
When you receive the information email for this registration, please click the link in the email to complete your membership registration.
When using the online shop, it is convenient to enter all member information from My Account in advance.
- I registered as a member, but I did not receive a registration confirmation email.
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There may have been an error in the email address you entered. Also, please check your mailbox as the email may have been recognized as spam.
If you have registered your mobile phone email address and have set it to reject emails from your computer, you may not receive emails from Le Creuset and may not be able to complete your registration.
Please change your settings to allow receiving emails from "@lecreuset.com" and complete the membership registration process again. - I would like to change my membership registration details.
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You can change your member registration details, such as your address, phone number, and password, by clicking "Change member information" after logging in.
If you would like to change your date of birth, please contact Customer Service - What should I do if I don't want to receive the newsletter?
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Please note that if you cancel receiving the newsletter, we will no longer be able to send you valuable information via email. Click here to change your settings.
- I would like to delete my membership registration.
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If you cancel your Le Creuset membership, all registered information will be deleted.
After logging in, you can cancel your membership from the "Change member information" page. Please go to the "Change member information" → "Withdrawal procedures" page. - I can't log in.
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Regarding your email address (login ID) and password, please check that there are no uppercase/lowercase letters, full-width/half-width characters, or unnecessary spaces, and then try logging in again.
- I forgot my password.
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If you have forgotten your password, click Forgot your password ? Please enter the required information and send. We will send an email with instructions to reset your password to your registered email address. Please follow the instructions in the email to reset your password and log in. If you receive an error after clicking the URL in the email, please contact customer service.
- Is it safe to enter my personal information?
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The Le Creuset member page supports SSL. All of your personal information is encrypted so that it cannot be read when it is transmitted over the Internet. In addition, we place great importance on protecting your privacy and make every effort to maintain the confidentiality and security of your personal information.
Click here for privacy policy - Please tell me about the usage environment.
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Please be considerate of security and use the latest browser possible.
Example: Internet Explorer 11 or higher, Google Chrome latest version, Safari 6 or higher